We are glad you found The Kindness Revolution! On behalf of our thousands of supporters, both corporate and individuals, we welcome you. We hope that you will consider helping us with our initiatives to eliminate indifference in our workplaces and instill values, such as kindness, in leadership, customer service, schools, and communities.
If you are viewing this website as a business leader, please note that a large part of our initiative involves providing tools to promote civility in the marketplace as well as in schools and communities. Your involvement will include your receipt of training information ranging from making a great first impression to implementing powerful engagement and interpersonal skills in your company.
If you are here as a consumer, we have ways that you can help us tell our story as well as receiving tools to bring kindness to your schools, communities, and homes.
As you can see, there are numerous ways to get involved with The Kindness Revolution...as a Community Champion, a "Friend of The Kindness Revolution", or a participant or volunteer at one of our events. In any case, you will help us raise the awareness of values in our communities!
So enjoy the website and come back!
Author and Founder-The Kindness Revolution™
About our Founder, Ed Horrell:
As a professional speaker, Ed has addressed over 1,500 audiences all across the country.
His speaking clients include firms such as Fed Ex, Auto Zone, Verizon Wireless, AT&T, State Farm Insurance Company, the United States Postal Service, as well as numerous national conferences to just name just a few. His motivational talks center on the role that values play in the areas of customer service, sales, and management.
As an author, Ed has been published over 250 times in various business magazines and has been quoted in publications such as Forbes, Business Week, Business Communications Review, and ComputerWorld. His “Kindness Revolution” columns are syndicated across the country. Ed is the author of three books, including the bestseller “The Kindness Revolution™” which contains inspirational customer service stories by companies, who have replaced indifference with values, in customer service. His publisher is the American Management Association.
Ed is also the founder of the non-profit advocacy initiative The Kindness Revolution™; a business-led initiative teaching both companies and students the importance of respectful and engaging behavior.
Ed was recently featured in an ABCNews.com story on the sad state of customer service in the US.
Ed is a graduate of The University of Memphis and a former visiting professor at Christian Brothers University in Memphis.